Everything you need to know about getting a flight refund

Singapore Airlines (SIA) is waiving ticketing change fees for all SIA and SilkAir tickets issued before March 15 for travel dates up to May 31. Simply fill in the form on Singapore Airlines' website. You have to option to either retain the value of your ticket and extend your ticket validity or change your travel plans. You can extend your tickets for use up to March 31 next year, but top-ups still apply for fare differences on the new itinerary.

If your flight has been cancelled, no action is required from you – and you will be able to rebook your ticket at a later day. 

For more information, visit the official site here. 

Scoot has launched a self-service refund option on its website for bookings made on or before March 15, for travel dates up to May 31, 2020. This way, it's easier for you to submit your refund requests online at your convenience. The refunds, in the form of Scoot travel vouchers, will then be processed within 30 business days. 

Those who booked their flights through third-party booking channels (such as Skyscanner or Expedia) or travel agencies are advised to contact the relevant channel or agents for assistance. 

For more information, visit the official site here. 

Jetstar has suspended its operations for three weeks, from March 23 to April 15. If you have an existing booking for travel from March 15 to July 31, you will be offered a refund to the full value in the form of a travel credit voucher valid for six months from the date of issuance. The fastest and easiest way for you to request a voucher is by visiting the "Manage My Booking" site and filling up your details. 

The credit voucher can be redeemed up to the value stated on the voucher in one booking within six months of issue, for travel on Jetstar within 12 months of the booking date. Fare differences will apply. 

For more information, visit the official site here. 

Similarly, Emirates has also temporarily suspended all passenger services from March 25. The airline is offering an option to extend the validity of your ticket up to 24 months from the date you made your original ticket. 

If your booking has already been fully cancelled, no action is required on your end. You just have to call the contact centre or complete the travel voucher request form once you’re ready to book again.

For more information, visit the official site here. 

AirAsia is offering the option to convert the amount paid for your current flight booking into a Credit Account which can be redeemed for a new flight booking in the next 365 days. Alternatively, you can choose to change your flight date without additional charges to any date before October 31, 2020.

For more information, visit the official site here.

Malaysia Airlines is offering an Ultimate Flexibility ticket change policy, which allows you to make free, unlimited changes to all new and existing bookings made before March 31, 2020. Flight rebookings must be made before June 30, and you must travel before December 31. 

For more information, visit the official site here. 

Japan Airlines is offering free rebooking or refund for all tickets to, from and through Japan issued on or before March 6 for travel until April 5, 2020. You can only change your departure date once to another date on or before April 20, 2020. 

For more information, visit the official site here. 

All Nippon Airways is offering a one-time change of date for flights to and from Japan, with travel made before June 30, 2020. If your tickets are issued before February 28 with departures from February 28 to April 5, you may also request a refund. 

For more information, visit the official site here.