Waterfall Footprint of WTC, National September 11 Memorial, in New York, USA
Photograph: By Fotos593 / Shutterstock

Guide to the 9/11 Memorial and Museum in NYC

Visit the 9/11 Memorial and Museum and find out where to pay your respects on September 11 with our commemorative guide.

Rossilynne Skena Culgan
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The 9/11 Memorial & Museum is one of the most popular—and certainly the most heartbreaking—attractions in New York City. Located where the Twin Towers once stood, the memorial and museum tell the story of the 9/11 terrorist attacks. If you're planning to visit, here's everything you need to know.

What is the 9/11 Memorial & Museum?

The 9/11 Museum, located where the Twin Towers once stood, explores the history of the 9/11 terrorist attacks. The museum houses artifacts, historical records, firefighting equipment and a memorial exhibition. Tours with expert guides are available. 

Outside the museum is the memorial, which honors the 2,977 people killed in the terror attacks of September 11, 2001 at the World Trade Center site, near Shanksville, Pennsylvania, and at the Pentagon, as well as the six people killed in the World Trade Center bombing on February 26, 1993. The Memorial’s twin reflecting pools are each nearly an acre in size and feature the largest man-made waterfalls in North America. Outdoor memorial audio guides are available for purchase on site. While outside, also look for the 9/11 Memorial Glade and The Survivor Tree.

Two red roses at the 9/11 memorial.
Photograph: By Lindsey Zawila / Shutterstock

Where is the 9/11 Memorial & Museum?

The 9/11 Memorial & Museum are located on 180 Greenwich Street, Manhattan, New York.

When is the 9/11 Memorial & Museum open?

The Museum is open six days a week (Wednesday to Monday), from 9am-7pm.

The 9/11 Memorial is free to the public daily from 8am-8pm.

How do I get to the 9/11 Memorial and Museum?

Public transit is easiest. By Subway: A, C, 1, 2, or 3 to Chambers Street; A, C, J, Z, 2, 3, 4, or 5 trains to Fulton Street; 2 or 3 trains to Park Place; E train to World Trade Center; R train to Rector Street; R train to Cortlandt Street; or 1 train to WTC Cortlandt.

A sign reading
Photograph: By Pit Stock / Shutterstock

How much are tickets to the 9/11 Memorial & Museum? 

For the museum, adult general admission costs $33. Kids' tickets range from $21-$27, depending on age.

New Yorkers can visit for free during New York First Mondays, a program offering free admission during evening hours on the first Monday of each month.

The outdoor 9/11 Memorial is free to visit. 

What special events are on site? 

Every Wednesday afternoon at 1:30pm, a bagpipe tribute honors those who died on 9/11 as well as those who are sick or who have died from exposure to hazards and toxins in the aftermath of 9/11. Bagpipers play outdoors near the 9/11 Memorial Glade. 

Ways to mark September 11 in NYC

9/11 Memorial and Museum
Things to do

9/11 Memorial and Museum

The 9/11 Memorial Museum, located where the Twin Towers once stood, explores the history of the 9/11 terrorist attacks. The museum houses artifacts, historical...