There’s a whole load of metrics we could use to assess the world’s best airport – the food options, the length of the queues at security, connectivity into the city – but customer satisfaction is arguably all we really need.
And that’s what Skytrax’s World Airport Survey is based on. Participants are asked about everything from an airport’s website to the friendliness of its staff, the entertainment facilities to the baggage delivery times, and 575 of them are assessed in total.
So which airport is the best in the world? Well, according to Skytrax, it’s Singapore Changi. This hub was recently named the best airport in the world for food, but according to the survey and despite being one of southeast Asia’s busiest hubs, it’s ‘renowned for its unrivalled passenger experience.’
In second place is Doha Hamad Airport, which slipped into second place after last year’s win. Apparently, it was described as the most architecturally impressive and luxurious terminal complex on the planet – quite the praise, eh?
In third place was Tokyo Haneda Airport, and Seoul Incheon and Tokyo Narita round out the top five. The final four spots are claimed by European airports, with none in the US making the top 10 – read on for the roundup.
These are the 10 best airports in the world
- Singapore Changi Airport
- Doha Hamad Airport
- Tokyo Haneda Airport
- Seoul Incheon Airport
- Tokyo Narita Airport
- Hong Kong Airport
- Paris Charles de Gaulle Airport
- Rome Fiumicino Airport
- Munich Airport
- Zurich Airport
These are Europe’s busiest airports, and these are the ones across the planet with the most outstanding restaurants. Keep an eye on our travel news page for all the latest aviation news.
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