The Four Seasons Hotel Sydney is undoubtedly a drop-dead gorgeous hotel – but there’s way more to it than good looks. The Four Seasons Hotel Sydney's focus is all on the guest experience. They’re clever enough to know that there are plenty of aesthetically pleasing hotels in Sydney, but they take your stay to the next level, by providing priceless experiences.
When we chat to the hotel’s concierge supervisor, Robin Marundan, they explain: “It’s all about the ‘unscripted moments’ – really understanding who our guests are and anticipating their needs. Our staff love their work, they love the brand, and have a deep love for the concierge industry. So you will feel like you’re welcomed to your home away from home the minute you’re greeted at the front entrance.”
It doesn’t matter if you’re an out of towner or a local, the Four Seasons Hotel Sydney is the perfect five-star escape. They’re all about providing the ultimate comfort and service. “We like to make you feel like a VIP from the moment you arrive. It doesn’t matter if you’re an actual VIP of the hotel, everyone is given that extra level of service; that extra bit of luxury that you don’t find in other hotels. That’s why the Four Seasons’ service is legendary around the world.”
So what sort of next-level experiences and moments are they talking about?
If you’re travelling with family, for example, you can book a Family Fun experience, where the concierge will build out a perfect night for the kids – they’ll receive little gifts, including a cuddly Koala named Flynn, an in-room kids' movie experience, daily breakfast and more. Families are encouraged to photograph Flynn the koala throughout the hotel, and parents can enjoy a Flynn cocktail at their Grain cocktail bar. For families staying in the suites, staff will set up whimsical in-suite tents for the kids.
There are loads of must-dos during a stay at the hotel… There’s the Four Seasons Endota Day Spa. And you should definitely take the chance to enjoy the cocktails, the gorgeous views and the contemporary art at Lounge 32, where you can also indulge in made-to-order breakfasts. The incredible aperitivo at Mode Kitchen and Bar, from 4-6pm on weekdays, is a must-do. Then head next door to Grain Bar for a whiskey flight. Sweat it all out at the hotel gym the next day.
The spacious rooms have classic, clean lines, to help you feel zen whether you’re staying for pleasure or business. The vistas (of the Opera House, Harbour Bridge, Walsh Bay or the city) are exquisite – especially when viewed from a bath. And elegant finishing touches – parquet floors, plush carpet, wallpapered bathroom walls, egg-shaped free-standing baths – add personality.
Oh, and the location – it doesn’t get much better. It’s in the CBD, right by the Rocks and Circular Quay’s harbour, the light rail stops, train stations and the ferry wharves. Basically, you’re near everything.